Terms and Conditions

Date of last update: September 20th, 2024

Welcome to Claudia Toffano Bridal. This website is operated by [Company Name or Claudia Toffano Bridal]. By accessing and using our website, you agree to be bound by the following terms and conditions (“Terms of Service”). If you do not agree to these terms, please do not use our site.

These Terms and Conditions apply to all users of the site, including browsers, customers, suppliers and collaborators. Please read these terms carefully before using our website.

1. Use of the Website

By accessing our website, you agree to use it only for legal purposes and in accordance with these Terms and Conditions. You should not use this site to:

  • Any fraudulent or illegal purpose.
  • Transmit viruses, malware, or other harmful material.
  • Collect or store personal data from other users without their consent.

We reserve the right to deny access to our site to anyone for any reason at any time.

2. Intellectual Property

All content that appears on this website, including, but not limited to, text, graphics, logos, images, videos and software, is the property of Claudia Toffano Bridal or its licensors and is protected by copyright and intellectual property laws. You are not allowed to copy, distribute, modify or create derivative works from any of these materials without our express written consent.

3. Products and Services

We offer products and services through our website, including custom wedding dresses and pieces from our line Ready to Wear. We reserve the right to modify or discontinue any product or service at any time without notice.

3.1. Product Description: We do our best to accurately display the colors, materials and details of the products on our website. However, we cannot guarantee that the display of any color on your device is completely accurate.

3.2. Availability: Products and services are subject to availability. We reserve the right to limit the quantity of products offered or to refuse any order.

4. Prices and Payments

4.1. Prices: All prices of products and services that appear on our site are in [currency] and include taxes, unless otherwise indicated. We reserve the right to change prices without prior notice.

4.2. Payments: Payments can be made using credit cards, bank transfers, or other accepted methods. Payment must be completed in full before delivery of the product. We reserve the right to cancel any order in case of payment problems or in case of suspected fraud.

5. Returns and Cancellations Policy

Since many of our products are custom-made and personalized, we do not accept returns or refunds once the design and production process has begun. For products in the line Ready to Wear, we accept returns within the first 7 business days of receiving the product, as long as it is in its original, unused condition and with all labels intact.

If you need to cancel a custom order, you'll need to do so before we start production. Cancellations are subject to a cancellation fee to cover administrative and design costs incurred so far.

For any return, please contact us at [email] for detailed instructions.

6. Shipping and Deliveries

We offer shipping to Mexico, Latin America and Spain, with different shipping options depending on the customer's location. Estimated delivery times and shipping costs will be specified at the time you make your purchase.

6.1. Delivery Times: Delivery times may vary depending on your location and the product purchased. Keep in mind that delivery times for personalized products are longer due to the tailor-made process.

6.2. Shipping Responsibility: Once the product has been delivered to the courier service, Claudia Toffano Bridal is not responsible for delays or damage that may occur during transportation. We are committed to working with the shipping provider to resolve any issues that may arise.

7. Limitation of Liability

Claudia Toffano Bridal is not responsible for any direct, indirect, incidental or consequential damages that result from the use or inability to use the website, products or services. This includes, but is not limited to, loss of data, business interruption, loss of profits, or any other similar damage.

8. Links to Third Parties

Our site may include links to third party websites that are not operated by Claudia Toffano Bridal. We have no control over the content or privacy policies of those sites and are not responsible for them. We recommend that you read the terms and conditions of any third-party website you visit.

9. Amendments to the Terms and Conditions

We reserve the right to update, change or replace any part of these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to check this page periodically for updates.

10. Applicable Law and Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of Mexico, and any dispute that arises in connection with these terms will be subject to the exclusive jurisdiction of the courts of Mexico City, Mexico.

11. Contact

If you have any questions or concerns about these Terms and Conditions, do not hesitate to contact us.

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